Law firms in Sydney and Australia-wide
IT Support for Law Firms
Protect your client files and trust money while your lawyers work from anywhere
Digitek IT provides managed IT support and cyber security for law firms, from Microsoft 365 and email security to the laptops, phones and backups your practice relies on.
When a lawyer is locked out before a deadline or a settlement email does not look right, your practice calls one number, and we respond within the times set out in your agreement, from 1 hour for critical problems.
Or call 02 4504 8643
Across your whole practice
The parts of your firm we look after every day.
- Microsoft 365 email and files for every lawyer and staff member
- Multi-factor authentication on every account
- Laptops and phones managed and secured
- A call-back check before bank details change
- Email and files backed up separately
- Access removed on the day someone leaves
Some of the businesses we work with
Law Firm IT Support
IT support for law firms that handle confidential client matters
Your firm holds privileged documents, identity records and, for many practices, client money in trust. Your lawyers need fast access to all of it from the office, from home and from court.
Digitek looks after the setup behind your practice, from Microsoft 365 and email security to the laptops and phones your team uses every day, on both Windows and Apple.
Law firm IT support is worth a look if
- Lawyers keep client files on their own laptops or USB drives
- Changed settlement or bank details are confirmed by email only
- Nobody is sure who still has access after a lawyer or clerk leaves
- Passwords are shared between staff or kept in a spreadsheet
- Your backups have never been tested with a real restore
Your lawyers should be able to reach client files wherever they work, and those files should stay protected from everyone else.
Trust Account Security
IT that supports the Law Society's trust account expectations
In June 2026, the Law Society of NSW set out the baseline cyber security controls it expects from practices that manage trust money.
Most of these are everyday IT controls, such as multi-factor authentication, a separate login for each staff member, restricted access to trust money and backups that are tested.
We put these controls in place and explain each one in plain English. Some of the expectations are about your own procedures, such as phoning a client to confirm changed settlement details, so we work through those with your practice manager as well.
What we put in place
- Multi-factor authentication on email and Microsoft 365
- A separate login for every staff member, with 1Password for shared passwords
- Access to client files and accounts set by role and reviewed when staff leave
- Security updates applied automatically to every device
- A call-back check before any change to settlement or bank details
- Backups that are tested and stored offsite
What's Included
What IT support for law firms includes
Your setup is built around the number of lawyers and support staff, where they work and the devices they prefer. These are the services law firms most often need.
Microsoft 365 and email
Email, Teams, OneDrive and SharePoint are set up for every lawyer and staff member, so matter files are kept in one place instead of on personal laptops.
Email and cyber security
Email filtering, multi-factor authentication, staff training and phishing simulations help your team spot fake invoices and changed bank detail emails.
Laptops and phones
Devices are managed with security policies on both Windows and Apple, so a laptop or phone left behind can be locked or wiped.
Cloud PCs for remote staff
Legal assistants and offshore staff work on a secure Windows desktop in Australian data centres, so client files stay off their own computers.
New starters and leavers
New lawyers get their accounts, email and a 1Password vault set up with multi-factor authentication, and access is removed on the day someone leaves.
Backup and recovery
Your Microsoft 365 email and files are backed up separately, along with your servers and shared files, and restores are tested.
Why Digitek
Why law firms choose Digitek
When a lawyer cannot open a file before a deadline, the client is the one left waiting. Every agreement sets out how quickly we respond, based on how serious the problem is.
Experience with legal practices
Jim has supported lawyers throughout his career, and law firms are among the practices we look after in Parramatta and across Sydney.
Plain English for principals and practice managers
We explain what we are doing and why, so you can make decisions about your IT without needing a technical background.
Help with cyber insurance
Joe spent 11 years as an insurance broker, so we can help you answer the IT questions on your cyber insurance form.
Price agreed up front, no lock-in
We agree the monthly price and what it covers before any work starts, and agreements are month to month with 30 days notice.
Our response times
Critical
1 hour
High
2 hours
Medium
4 hours
Low
8 hours
Business hours, Monday to Friday, 8:30am to 5pm.
How It Works
Moving your firm to Digitek
01
We start with a conversation
We talk through how your practice works, where your lawyers work from and what keeps going wrong with email, files and devices.
02
You get a clear price
We review your Microsoft 365, devices, security and backups, then give you a monthly price and a plan before any work starts.
03
We manage the switch
We work with your current provider to move accounts, devices and access across, and schedule larger changes outside business hours where possible.
04
We look after it every day
Your systems are monitored and updated, backups are checked, and your team has one number to call when something stops working.
Where We Work
Supporting law firms in Sydney and beyond
Digitek IT is based in Western Sydney, with on-site support for law firms in Penrith, Parramatta, Norwest and the Hills District. Firms in Melbourne, Newcastle and other cities are supported remotely, which is how most day-to-day problems are fixed anyway.
Our Reviews
What our clients say
Questions
IT support for law firms: common questions
How much does IT support cost for a law firm?
It depends on how many lawyers and staff you have, the devices they use and what you need looked after. We review your setup first and agree a price with you before any work starts, so there are no surprise invoices.
Can you help us meet the Law Society's trust account cyber security expectations?
Yes. We put the IT controls in place, such as multi-factor authentication, a separate login for each staff member, access set by role, automatic security updates and tested backups. Some expectations are about your own procedures, such as phoning a client to confirm changed settlement details, so we work through those with your practice manager.
How do you protect our firm from payment redirection fraud?
We set up email filtering and multi-factor authentication, and train your team to recognise fake payment emails. No technology stops every scam, so we also help you put a call-back check in place before any change to settlement or bank details.
Can our lawyers work securely from home or court?
Yes. We set up secure access to your files and email, and manage laptops and phones so a lost device can be locked or wiped. Matter files stay in Microsoft 365 rather than on personal devices.
Can you support legal assistants who work offshore?
Yes. Cloud PCs give remote and offshore staff a secure Windows desktop in Australian data centres. Copy and paste, USB drives and websites can be restricted, so client files stay inside your firm’s systems.
What happens to a lawyer's email and files when they leave?
We remove their access on the day they leave and keep their mailbox and files with your firm, so client correspondence and matter history are not lost.
What should we do if our firm has a data breach?
Call us straight away on 02 4504 8643. We help you secure the affected accounts, work out what was accessed, restore data where needed and explain what needs to happen next.
How quickly do you respond when something goes wrong?
Response times are set out in your agreement. We respond to critical problems within 1 hour, high priority problems within 2 hours, medium within 4 hours and low within 8 hours, during business hours of 8:30am to 5pm, Monday to Friday.
Do you support law firms outside Sydney?
Yes. We provide on-site support around Penrith, Parramatta and Norwest, and support law firms in Melbourne, Newcastle and other cities remotely.
Ready to talk about IT support for your law firm?
Tell us how your practice works and what keeps going wrong. We will give you a clear monthly price, and there is no lock-in contract.
Or call 02 4504 8643