Offshore staff, virtual assistants and remote teams
IT Security for Offshore and Remote Staff
Let your team work from anywhere without losing control of your business data
Digitek IT helps Australian businesses give offshore staff, virtual assistants, contractors and people working from home secure access to the systems they need. We set up how they sign in, what computer they work on, what they can reach and how their access is removed when they leave.
You decide where your data sits and who can open it, and our team looks after the setup from there.
Or call 02 4504 8643
What we put in place
Set up around how your remote team works.
- Multi-factor authentication on every account
- A Cloud PC or managed laptop to work on
- Access set by role, not shared logins
- A password manager instead of shared passwords
- Phishing training for every team member
- Access removed the day someone leaves
Some of the businesses we work with
Offshore and Remote Staff
Security for a team that is not in the office
Hiring offshore staff, virtual assistants or people who work from home can help a small business grow, but it changes how your data is handled. Work happens on computers you do not own, over internet connections you do not control, and often with logins that were shared to get someone started quickly.
Digitek looks at how your remote team works now and sets up the accounts, devices and access rules that let them do their job, while your business keeps control of client information, financial records and files.
Remote staff security is worth a look if
- Offshore staff or virtual assistants use their own computers for work
- Logins and passwords are shared by email or chat
- You are not sure who can still open your files
- Former contractors may still have access
- A client, auditor or insurer has asked how remote staff reach your data
- You are about to hire your first offshore team member
Where your team works should not change who controls your business data.
What We Do
How we secure your offshore and remote staff
Every business is set up differently, so we start with how your team works and put the right controls in place. These are the parts we look after.
Secure sign-in
Multi-factor authentication on every account, plus sign-in rules that control which devices and locations can open your business data.
A secure place to work
Offshore staff can work on a Cloud PC hosted in Australia and local staff on a managed laptop, so business data is not left on personal computers.
Access by role
Each person can reach the files, mailboxes and systems their role needs and nothing more, set up in Microsoft 365 and SharePoint.
Password management
A business password manager replaces passwords shared in emails and chat, so access can be given and taken back person by person.
Email and phishing protection
Email filtering and phishing training help remote staff spot fake emails, which matters more when they cannot lean over and ask someone in the office.
Starters and leavers
New staff are set up before their first day, and when someone leaves, their accounts, devices and access are removed straight away.
Why Digitek
Why businesses choose Digitek for remote staff security
Every agreement sets out how quickly we respond, based on how serious the problem is, including when the problem is with someone working offshore.
Set up around how your team works
We look at who your remote staff are, what they need to reach and where they work before recommending anything, so you are not paying for controls nobody needs.
Cloud PCs hosted in Australia
When staff are offshore, a Cloud PC keeps your business data in Australian data centres instead of on a computer overseas.
Access you can take back
Because accounts, devices and passwords are managed in one place, removing someone's access is a quick, checked process rather than a guess.
Price agreed up front, no lock-in
We agree the price before any work starts, and agreements are month to month with 30 days notice.
Our response times
Critical
1 hour
High
2 hours
Medium
4 hours
Low
8 hours
Business hours, Monday to Friday, 8:30am to 5pm.
How It Works
How we secure your remote team
01
We start with a conversation
We talk through who works remotely or offshore, what they need to reach and how they log in today.
02
You get a clear plan and price
We check accounts, devices, shared logins and who can still open your files, then agree a plan and price with you.
03
We put the controls in place
We set up sign-in security, Cloud PCs or managed devices, access by role and a password manager, planned so your team keeps working.
04
We look after it every day
New starters, leavers, role changes and problems are handled by our team, with support delivered remotely wherever your staff are.
Where We Work
Remote staff security for Australian businesses
Digitek IT is based in Western Sydney, with on-site support across Penrith, Parramatta, Norwest, Blacktown, the Hawkesbury and South West Sydney, including Liverpool and Campbelltown.
Because remote staff security is set up and supported remotely, we look after businesses across Australia, wherever their team members are based.
Our Reviews
What our clients say
Questions
Security for offshore and remote staff: common questions
Is it safe to let offshore staff use their own computers?
It can be, as long as your business data does not sit on that computer. A Cloud PC lets offshore staff log in from their own device while your files, email and applications stay on a desktop hosted in Australia, with copying and downloads controlled.
Should remote staff use a Cloud PC or a company laptop?
For offshore staff and short-term contractors, a Cloud PC is usually quicker to set up and easier to take back. For local staff who work from home most of the time, a managed company laptop often makes more sense. We recommend what suits each role.
How do you stop offshore staff sharing passwords?
Each person gets their own account with multi-factor authentication, and the passwords for other systems are kept in a business password manager. Access is then given and removed person by person, so nobody needs to pass passwords around.
What happens when a virtual assistant or contractor leaves?
We remove their accounts and access straight away, take back or reuse their Cloud PC or device, and change any shared passwords they could see, so nothing is left open.
A client or insurer has asked how our remote staff access data. Can you help?
Yes. We can explain how your remote staff sign in, where your data is stored and who can reach it, and help you answer the questions accurately. Our IT security review is a good place to start.
Do offshore staff need different security to staff in Australia?
The basics are the same: secure sign-in, a protected device, access by role and training. The difference is that you have less control over an offshore worker’s computer and internet connection, so keeping data inside a Cloud PC or managed device matters more.
Can Digitek also help us find offshore staff?
Yes, through our sister company, Digitek Outsourcing, which helps Australian businesses recruit and manage virtual assistants. Digitek Outsourcing finds and supports your offshore staff, and Digitek IT sets up and looks after the secure IT side, so both parts are handled by teams that already work together.
How much does security for remote staff cost?
It depends on how many people work remotely, whether they need a Cloud PC or a managed device, and what they need to reach. We review your setup first and agree a price with you before any work starts.
Ready to give your remote team secure access?
Tell us who works remotely or offshore and how they log in today. We will recommend what to put in place and agree the price before any work starts.
Or call 02 4504 8643