Client Case Studies

IT case studies from Western Sydney businesses

See what changed when businesses like yours moved their IT to Digitek

Each case study shows where a client started, what we changed and how their setup works now, in plain English.

Client Results

How we helped our clients

Manufacturing · Western Sydney

Kelso Building Trade Centre

Nine computers on four different setups, shared mailboxes and files on USB sticks, moved to new and upgraded computers on Windows 11 Pro, a Microsoft 365 account for every staff member and Teams for chat and shared documents.

NDIS Provider · Western Sydney

Caring Supports

Unclear billing, laptops on local and personal accounts, disorganised SharePoint and an interstate provider, moved to transparent pricing, work accounts on every laptop, organised Teams and local onsite support.

Our Reviews

What our clients say

      EXCELLENT  
   Based on 17 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Hoe Ping 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jordan provided great IT support and helped me resolve my email issues quickly and efficiently. He was professional and knowledgeable.
  
 
      Posted on Google  
   
   Helen Ovchinnikov 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jim from Digitek has been great in manages and onboarding our business with a complete IT update and refurbishment, that has made it super easy to work collaboratively with our team members, as well as assisting in all of our IT issues we were experiencing. Thank you Jim and team. We are super happy with the level of service that has been provided to us!
  
 
      Posted on Google  
   
   Avani Malhotra 
 
 
 
 Trustindex verifies that the original source of the review is Google. This is their second company we are using and extremely professional. Helped me setup our microsoft outlook (absolute nightmare when we were trying to do it ourselves) but they saved the day. They gave me an upfront number which I love vs guessing how much it'll be right at the end
  
 
      Posted on Google  
   
   Amish 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jordan and his team were amazing in setting up cybersecurity for our website and emails and server. They also managed to migrate our emails without any glitches and thr whole process was v structured and simplified for a business owner.
  
 
      Posted on Google  
   
   Alvin Rajakumar 
 
 
 
 Trustindex verifies that the original source of the review is Google. Strongly recommend these guys - they are fantastic! Highly knowledgeable,fair rates and great team.
  
 
      Posted on Google  
   
   Emilia Szczucki 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was experiencing issues with email deliverability and wasn’t sure what was causing it. I reached out to Jordan, and with just one quick look, he pinpointed the problem, my DMARC records weren’t set up correctly.

He offered a complimentary call, explained everything clearly, and helped me get it sorted straight away. Super responsive, incredibly knowledgeable, and genuinely helpful, I couldn’t have asked for a better experience. I’ll definitely be referring others to him in future!
  
 
      Posted on Google  
   
   Colette Garland 
 
 
 
 Trustindex verifies that the original source of the review is Google. Digitek IT was a lifesaver for my small business. Quickly resolved the tech issues slowing us down. Super fast, friendly, and easy to understand. Highly recommend!!
  
 
      Posted on Google  
   
   Natasha Stewart 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend and was really helpful.
  
 
      Posted on Google  
   
   Brent Zalfelds 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jim and the team at Digitek are amazing to deal with! They've been handling my IT for ages now and they are extremely proactive in helping me navigate any IT issues, as well as providing on-going monitoring and support for my business.
  
 
      Posted on Google  
   
   Ruby Freeman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jim has helped me a number of times with my website safety and functionality. Not only that, but he has helped me research laptop and monitors for me when I was overwhelmed with the choices and was able to explain to me the differences.  Will be using Jim at digitek for many years to come.

Want results like these for your business?

Tell us how your business runs and what is not working. We will give you a clear price before any work starts, and there is no lock-in contract.

Or call 02 4504 8643