About Digitek IT
Your partner in
business IT support
At Digitek IT, we are more than just an IT support services company. We are your dedicated partners in navigating the complexities of technology, ensuring that your business thrives in the ever-evolving digital landscape. With a strong foundation in Sydney, we cater to the unique IT needs of small to medium-sized businesses across Australia.


Our Journey
Founded in Sydney, Digitek IT emerged from a vision to provide unparalleled IT support to small to medium sized businesses. Our journey began with a deep understanding of the challenges faced by local enterprises in harnessing the power of technology. With each milestone, we’ve refined our approach and expanded our expertise, enabling us to provide comprehensive solutions that drive growth and innovation.
Meet the Experts

Jim Thomas

Jim is a passionate technology leader with 18 years experience in the trenches of IT with roles such as Web Developer, Technical Business Analyst, Product Owner and Chief Technology Officer across startups, SMEs and Government Agencies. He has worked within the NDIS domains as well as Compliance and Privacy in addition to Small businesses such as Lawyers and Bookkeepers to name a few.
He is passionate about enabling small and medium businesses with the right IT infrastructure to make them more secure and productive, championing best practices across Office productivity applications, Cloud applications and IT security on staff devices.
On a personal note. Jim loves tech at home. He is an early adopter and friends are most likely to make some comments about the latest technology automation at home whether it is a bin with sensors or that everything is wireless. Jim loves playing a game of badminton besides watching cricket on the telly and beers and BBQ with the boys. He is a family man with 3 young kids and most weekends are spent with family and friends.

Joe Daley

11 Years of experience as a general insurance broker, with large experience in the Cyber & IT insurance space, Joe has seen everything from the gold standard of IT & Cyber Security implementation, through to the absolute bare minimum. Digitek IT, in my view, is the vehicle in which our clients, irrespective of their knowledge, profession or digital proficiency, are able to obtain high quality advice and services for the right price. In addition to that, my experience in commercial tech sales and project management in my past life allows me to offer the tangible sales and service that can set business on the right path forward from day one, when building or rebuilding for success in their technology infrastructure.
On a personal note, I am an entrepreneur who loves business and helping bring success, whatever that may look like, to my clients across various ventures in different capacities. I am a (over) passionate Western Sydney Wanderers and Liverpool FC fan, keen motorsport fan, and midfield maestro for the mighty Blaxland Redbacks FC.
Jordan Sidhom

With a wealth of experience spanning close to ten years in IT and Cyber Security for one of Australia’s largest companies, Jordan is deeply passionate about assisting businesses in fortifying their operations against digital threats. He holds a firm conviction that the majority of businesses can significantly mitigate their risks with some straightforward steps, bringing critical protection within easy reach. Alongside his cybersecurity expertise, Jordan also boasts substantial experience in website design and SEO, offering a holistic approach to online presence and security. His overarching mission is to demystify cybersecurity for Australian small businesses and the general public, advocating for accessible and effective security strategies.
Outside of this, Jordan enjoys staying active and playing baseball and tennis. He is a big fan of the Penrith Panthers in the NRL.
Meet the Experts

Jim Thomas

Jim is a passionate technology leader with 18 years experience in the trenches of IT with roles such as Web Developer, Technical Business Analyst, Product Owner and Chief Technology Officer across startups, SMEs and Government Agencies. He has worked within the NDIS domains as well as Compliance and Privacy in addition to Small businesses such as Lawyers and Bookkeepers to name a few.
He is passionate about enabling small and medium businesses with the right IT infrastructure to make them more secure and productive, championing best practices across Office productivity applications, Cloud applications and IT security on staff devices.
On a personal note. Jim loves tech at home. He is an early adopter and friends are most likely to make some comments about the latest technology automation at home whether it is a bin with sensors or that everything is wireless. Jim loves playing a game of badminton besides watching cricket on the telly and beers and BBQ with the boys. He is a family man with 3 young kids and most weekends are spent with family and friends.
JOE DALEY

11 Years of experience as a general insurance broker, with large experience in the Cyber & IT insurance space, Joe has seen everything from the gold standard of IT & Cyber Security implementation, through to the absolute bare minimum. Digitek IT, in my view, is the vehicle in which our clients, irrespective of their knowledge, profession or digital proficiency, are able to obtain high quality advice and services for the right price. In addition to that, my experience in commercial tech sales and project management in my past life allows me to offer the tangible sales and service that can set business on the right path forward from day one, when building or rebuilding for success in their technology infrastructure.
On a personal note, I am an entrepreneur who loves business and helping bring success, whatever that may look like, to my clients across various ventures in different capacities. I am a (over) passionate Western Sydney Wanderers and Liverpool FC fan, keen motorsport fan, and midfield maestro for the mighty Blaxland Redbacks FC.

Jordan Sidhom

With a wealth of experience spanning close to ten years in IT and Cyber Security for one of Australia’s largest companies, Jordan is deeply passionate about assisting businesses in fortifying their operations against digital threats. He holds a firm conviction that the majority of businesses can significantly mitigate their risks with some straightforward steps, bringing critical protection within easy reach. Alongside his cybersecurity expertise, Jordan also boasts substantial experience in website design and SEO, offering a holistic approach to online presence and security. His overarching mission is to demystify cybersecurity for Australian small businesses and the general public, advocating for accessible and effective security strategies.
Outside of this, Jordan enjoys staying active and playing baseball and tennis. He is a big supporter of the Penrith Panthers in the NRL.
Our Values

Customer-Centric Approach
Your success is our priority. We listen, understand, and tailor solutions that align with your business goals.
Innovation
Technology is ever-evolving, and so are we. We embrace innovation to keep your business at the forefront of digital advancements
Reliability
You can count on us as a reliable partner. Our solutions are built on a foundation of trust and integrity
Continuous Improvement
We believe in growth – both yours and ours. Constant learning and improvement drive us to deliver the best outcomes for your business.
Personalised IT Support for Your Business
We understand that no two businesses are alike. That’s why we offer flexible and tailored IT solutions designed to address your specific challenges. Our expertise spans various industries, from law firms and real estate to digital agencies and health services. Whatever your sector, we have the knowledge to provide the right IT support for your success.
IT Support for Business
Navigating the complexities of technology can be overwhelming. That’s where we step in. Our personalised IT support is like having a dedicated team of experts right by your side.
We handle the intricacies of your technology infrastructure so that you can focus on what you do best – growing your business. From troubleshooting everyday tech issues to strategic planning for your IT future, we’ve got you covered.
Learn more about our IT Support for Businesses
Cyber Security Services
Cyber threats are on the rise, and your business deserves the best line of defence. Our personalised cyber security services are designed to shield your digital realm from potential risks. We understand that your data is your business’s lifeline, and that’s why we work diligently to safeguard it.
From risk assessments to employee training, we bolster your defences so that you can operate confidently in the digital world.
Learn more about our Cyber Security Service
Our Impact
We measure our success by the success of our clients. Here’s what some of our satisfied partners have to say:
EXCELLENT Based on 17 reviews Posted on Google Hoe PingTrustindex verifies that the original source of the review is Google. Jordan provided great IT support and helped me resolve my email issues quickly and efficiently. He was professional and knowledgeable.Posted on Google Helen OvchinnikovTrustindex verifies that the original source of the review is Google. Jim from Digitek has been great in manages and onboarding our business with a complete IT update and refurbishment, that has made it super easy to work collaboratively with our team members, as well as assisting in all of our IT issues we were experiencing. Thank you Jim and team. We are super happy with the level of service that has been provided to us!Posted on Google Avani MalhotraTrustindex verifies that the original source of the review is Google. This is their second company we are using and extremely professional. Helped me setup our microsoft outlook (absolute nightmare when we were trying to do it ourselves) but they saved the day. They gave me an upfront number which I love vs guessing how much it'll be right at the endPosted on Google AmishTrustindex verifies that the original source of the review is Google. Jordan and his team were amazing in setting up cybersecurity for our website and emails and server. They also managed to migrate our emails without any glitches and thr whole process was v structured and simplified for a business owner.Posted on Google Alvin RajakumarTrustindex verifies that the original source of the review is Google. Strongly recommend these guys - they are fantastic! Highly knowledgeable,fair rates and great team.Posted on Google Emilia SzczuckiTrustindex verifies that the original source of the review is Google. I was experiencing issues with email deliverability and wasn’t sure what was causing it. I reached out to Jordan, and with just one quick look, he pinpointed the problem, my DMARC records weren’t set up correctly. He offered a complimentary call, explained everything clearly, and helped me get it sorted straight away. Super responsive, incredibly knowledgeable, and genuinely helpful, I couldn’t have asked for a better experience. I’ll definitely be referring others to him in future!Posted on Google Colette GarlandTrustindex verifies that the original source of the review is Google. Digitek IT was a lifesaver for my small business. Quickly resolved the tech issues slowing us down. Super fast, friendly, and easy to understand. Highly recommend!!Posted on Google Natasha StewartTrustindex verifies that the original source of the review is Google. Highly recommend and was really helpful.Posted on Google Brent ZalfeldsTrustindex verifies that the original source of the review is Google. Jim and the team at Digitek are amazing to deal with! They've been handling my IT for ages now and they are extremely proactive in helping me navigate any IT issues, as well as providing on-going monitoring and support for my business.Posted on Google Ruby FreemanTrustindex verifies that the original source of the review is Google. Jim has helped me a number of times with my website safety and functionality. Not only that, but he has helped me research laptop and monitors for me when I was overwhelmed with the choices and was able to explain to me the differences. Will be using Jim at digitek for many years to come.