Builders, trades and construction companies
IT Support for Construction and Building Companies
IT that keeps the office and your sites connected
Digitek IT provides managed IT support for builders, trades and construction companies. We look after the laptops, tablets and phones your team uses on site, the computers in your office, Microsoft 365, email security and backups.
When the office cannot get into email or a supervisor cannot open the latest plans, you call one number, and we respond within the times set out in your agreement, from 1 hour for critical problems.
Or call 02 4504 8643
Across your office and sites
The parts of your business we look after every day.
- Laptops, tablets and phones for site staff
- Plans and project files in one place
- A secured Microsoft 365 account for every person
- Protection against fake invoice emails
- Access for subcontractors that ends with the job
- Backups stored offsite and test restored
Some of the businesses we work with
Construction IT Support
IT services for builders and construction companies
In a construction business, the office and the site depend on each other. Plans, variations, photos and invoices move between supervisors, trades, clients and the office every day, often from a phone in a ute or a tablet on site.
Digitek looks after the setup behind all of it, from the devices your team carries to the office computers, Microsoft 365, email security and backups, so people can get to what they need from wherever they are working.
Construction IT support is worth a look if
- Plans and drawings are emailed back and forth and nobody is sure which is the latest
- Site staff read work email on their personal phones
- Supervisors share a login or a laptop
- You have had an email asking you to change a supplier's bank details
- Project files live on one computer or an old server in the office
- New starters wait days for a laptop and an email address
Your site team should be able to open the latest plans, check a variation and send a photo to the office without driving back to it.
What's Included
What IT support for construction companies includes
Your setup is built around the size of your team, how your jobs run and the software you rely on. These are the services builders and construction companies most often need.
Devices for site and office
Laptops, tablets and phones are managed and kept up to date, and a lost or stolen device can be locked and wiped so company data does not walk away with it.
Plans and project files in one place
Each job gets its own folder in SharePoint, so the office and the site open the same latest version of the plans, photos and paperwork.
Your job, estimating and accounts software
Whichever software you run your jobs and accounts on, we look after the computers it runs on, keep its data backed up and work with the software provider when it needs their help.
Email security and fake invoices
Email filtering, multi-factor authentication and staff training help your team spot fake invoices and emails asking to change bank details.
Access for subcontractors
Subcontractors and consultants can be given access to the files for their job only, and that access is removed when the job finishes.
Backup and recovery
Your project files, Microsoft 365 data and accounts records are backed up offsite and test restored, so a lost laptop or a deleted folder can be brought back.
Why Digitek
Why construction companies choose Digitek
When the office cannot send a quote or a supervisor cannot get into the plans, work slows down. Every agreement sets out how quickly we respond, based on how serious the problem is.
Support for people on site
Most problems are fixed by phone or remote session, so your team on site can get help without waiting for someone to visit.
Set up for jobs that start and finish
Project folders and subcontractor access are set up when a job starts and closed off when it finishes, so old jobs do not stay open to everyone.
One team for your IT and phones
Laptops, tablets, Microsoft 365, security, backups and your phone system are looked after together, so nothing falls between providers.
Price agreed up front, no lock-in
We agree the monthly price and what it covers before any work starts, and agreements are month to month with 30 days notice.
Our response times
Critical
1 hour
High
2 hours
Medium
4 hours
Low
8 hours
Business hours, Monday to Friday, 8:30am to 5pm.
How It Works
Moving your business to Digitek
01
We start with a conversation
We talk through how your office and sites work, which software you rely on and what keeps going wrong.
02
You get a clear price
We review your devices, files, Microsoft 365, security and backups, then give you a monthly price and a plan before any work starts.
03
We manage the switch
We work with your current provider to move accounts, devices and files across, planned around the jobs you have running.
04
We look after it every day
Your devices are monitored and updated, backups are checked, and your team has one number to call from the office or the site.
Where We Work
Supporting construction companies in Western Sydney and beyond
Digitek IT is based in Western Sydney, with on-site support across Penrith, Parramatta, Norwest, Blacktown, the Hawkesbury and South West Sydney, including Liverpool and Campbelltown.
Businesses in other areas are supported remotely, which is how most day-to-day problems are fixed anyway. If you run a site office or yard as well as your main office, we look after them under the one agreement.
Our Reviews
What our clients say
Questions
IT support for construction: common questions
Can site staff get email and plans on their phones and tablets securely?
Yes. We set up phones and tablets so staff can open email, plans and project files on site, with sign-in rules that keep company data on managed devices and away from personal accounts.
What happens if a site laptop or tablet is lost or stolen?
Managed devices can be locked and wiped remotely, so company data is protected. Because files are kept in SharePoint and backed up, the replacement device can be set up and working again quickly.
Can you support our job management, estimating or accounting software?
Yes. Whichever software you use, we look after the computers it runs on, keep its data backed up and work with your software provider on anything that needs their help.
Can subcontractors get access to files for one job?
Yes. We can give subcontractors and consultants access to the files for their job only, and remove it when the job is finished.
How do you help with fake invoice and bank detail emails?
Email filtering catches many fake and malicious emails before they arrive, multi-factor authentication makes it much harder for someone to take over your email, and staff training helps your team spot the ones that get through.
Do you come to our office or yard?
Yes. We visit offices and yards around Western Sydney, including Penrith, Parramatta, Norwest, Blacktown, the Hawkesbury, Liverpool and Campbelltown, when a problem cannot be fixed remotely.
How much does IT support cost for a construction company?
It depends on how many people and devices you have, the software you run and what you need looked after. We review your setup first and agree a price with you before any work starts, so there are no surprise invoices.
Ready to talk about IT support for your construction business?
Tell us how your office and sites work and what keeps going wrong. We will give you a clear monthly price, and there is no lock-in contract.
Or call 02 4504 8643