Cyber security for small and medium businesses

Cyber Security Services for Small Businesses in Sydney

Protect your email, accounts and data with practical security that suits the size of your business

Digitek IT helps small and medium businesses reduce their cyber risk with the controls that matter most, from multi-factor authentication and email filtering to staff phishing training and tested backups.

We start by finding the gaps in your current setup, fix the most important ones first and keep your security up to date as your business changes.

What we put in place

The security basics every small business needs.

Some of the businesses we work with

Cyber Security

Cyber security that suits a small business

Most attacks on small businesses do not start with a sophisticated hack. They usually start with a phishing email, a reused password or an account without multi-factor authentication.

You do not need an enterprise security team to deal with that. You need the basics set up properly on every account and device, staff who can spot a suspicious email, and backups you know will restore.

Digitek sets up and looks after those controls for you, then explains in plain English what has been done and what is still worth doing.

A security review is worth it if

Your team should be able to open their email and log in from anywhere without putting your business at risk.

What We Do

Our cyber security services

Every business starts from a different place, so we review what you have first and fix the most important gaps. These are the services businesses most often need from us.

Cyber risk assessment

We review your accounts, devices, email and backups, then give you a clear list of what to fix first, written in plain English.

Account and password security

Multi-factor authentication on every account, a password manager for your team and access set by role, so one stolen password does not open everything.

Email security

Email filtering, plus SPF, DKIM and DMARC set up properly, so fewer phishing emails reach your team and your domain is harder to impersonate.

Device protection

Antivirus, antimalware, security updates and device policies on every computer, and a lost laptop or phone can be locked or wiped.

Staff phishing training

Practical training and phishing simulations that show your team what a suspicious email looks like and what to do when one arrives.

Backup and recovery

Microsoft 365 email and files are backed up separately and restores are tested, so you can recover after ransomware or a deleted file.

Have remote or offshore staff? See our secure Cloud PCs, which keep your business data off their personal computers.

Essential Eight

Guided by the Essential Eight

The Essential Eight is a set of eight security strategies published by the Australian Cyber Security Centre to help organisations protect themselves against the most common attacks.

We use it as a guide when we review and secure your business. We work through the strategies that matter most for a business your size, then show you where you stand and what to fix next.

It is a framework to work towards over time, and we will always be clear about what has been done rather than promising your business is fully compliant.

Why Digitek

Why businesses choose Digitek for cyber security

Security only works when it is set up properly and kept up to date. We look after it for you, and we explain it without the jargon.

Plain English, no scare tactics

We tell you what we found, what it means for your business and what to fix first, without jargon or pressure.

The basics done properly for everyone

Multi-factor authentication, password management and device security are set up across your whole team, not just the people who ask for it.

Help when something goes wrong

If an account is compromised or data is exposed, we help you lock it down, recover and work out what needs to happen next.

Price agreed up front, no lock-in

We agree the monthly price and what it covers before any work starts, and agreements are month to month with 30 days notice.

Our response times

Critical

Nobody in the office can send or receive email

1 hour

High

A staff member is locked out of their account

2 hours

Medium

One laptop will not connect to the printer

4 hours

Low

Set up a new shared mailbox for accounts

8 hours

Business hours, Monday to Friday, 8:30am to 5pm.

How It Works

How we improve your cyber security

01

We review your setup

We look at your accounts, devices, email, backups and who has access to what, and talk through how your team works.

02

You get a clear list of priorities

You get a written summary of what we found and what to fix first, with the price agreed before any work starts.

03

We fix the gaps

We put the controls in place in order of importance, scheduling larger changes outside business hours where possible.

04

We keep it up to date

Updates, accounts and backups are looked after as part of your ongoing support, and new staff are set up securely from day one.

Where We Work

Cyber security for businesses across Sydney and Australia

Digitek IT is based in Western Sydney, with on-site support for businesses in Penrith, Parramatta and the surrounding suburbs.

Most security work is done remotely, so we also support businesses in Melbourne, Newcastle and across Australia in the same way.

Our Reviews

What our clients say

Posted on Google Google
Hoe Ping profile picture
Hoe Ping
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jordan provided great IT support and helped me resolve my email issues quickly and efficiently. He was professional and knowledgeable.
Posted on Google Google
Helen Ovchinnikov profile picture
Helen Ovchinnikov
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jim from Digitek has been great in manages and onboarding our business with a complete IT update and refurbishment, that has made it super easy to work collaboratively with our team members, as well as assisting in all of our IT issues we were experiencing. Thank you Jim and team. We are super happy with the level of service that has been provided to us!
Posted on Google Google
Avani Malhotra profile picture
Avani Malhotra
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This is their second company we are using and extremely professional. Helped me setup our microsoft outlook (absolute nightmare when we were trying to do it ourselves) but they saved the day. They gave me an upfront number which I love vs guessing how much it'll be right at the end
Posted on Google Google
Amish profile picture
Amish
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jordan and his team were amazing in setting up cybersecurity for our website and emails and server. They also managed to migrate our emails without any glitches and thr whole process was v structured and simplified for a business owner.
Posted on Google Google
Alvin Rajakumar profile picture
Alvin Rajakumar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Strongly recommend these guys - they are fantastic! Highly knowledgeable,fair rates and great team.
Posted on Google Google
Emilia Szczucki profile picture
Emilia Szczucki
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was experiencing issues with email deliverability and wasn’t sure what was causing it. I reached out to Jordan, and with just one quick look, he pinpointed the problem, my DMARC records weren’t set up correctly. He offered a complimentary call, explained everything clearly, and helped me get it sorted straight away. Super responsive, incredibly knowledgeable, and genuinely helpful, I couldn’t have asked for a better experience. I’ll definitely be referring others to him in future!
Posted on Google Google
Colette Garland profile picture
Colette Garland
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Digitek IT was a lifesaver for my small business. Quickly resolved the tech issues slowing us down. Super fast, friendly, and easy to understand. Highly recommend!!
Posted on Google Google
Natasha Stewart profile picture
Natasha Stewart
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend and was really helpful.
Posted on Google Google
Brent Zalfelds profile picture
Brent Zalfelds
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jim and the team at Digitek are amazing to deal with! They've been handling my IT for ages now and they are extremely proactive in helping me navigate any IT issues, as well as providing on-going monitoring and support for my business.
Posted on Google Google
Ruby Freeman profile picture
Ruby Freeman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jim has helped me a number of times with my website safety and functionality. Not only that, but he has helped me research laptop and monitors for me when I was overwhelmed with the choices and was able to explain to me the differences. Will be using Jim at digitek for many years to come.

Questions

Cyber security: common questions

For most small businesses it covers multi-factor authentication, password management, email filtering, device protection, staff training and tested backups. We start with a review of your current setup and recommend what suits your business.

No. Many attacks are automated and aimed at any business with email and a bank account. Small businesses are often targeted because they tend to have fewer security controls in place.

The Essential Eight is a set of eight security strategies published by the Australian Cyber Security Centre. They include multi-factor authentication, patching, restricting administrator access and regular backups, and we use them as a guide when we secure your business.

No provider can honestly promise that. We help you put the right controls in place and work towards frameworks like the Essential Eight, and we are clear about what has been done and what is still outstanding.

Yes. We can work through the questions with you, explain what each one is asking and put any missing controls in place before you send your answers.

Call us straight away on 02 4504 8643. We will help you secure the affected accounts, check what was accessed and work through what needs to happen next.

Email filtering and DMARC make it harder for scammers to impersonate your business, and we help you set up a phone call-back check before any bank details are changed.

It depends on the number of staff and devices and what is already in place. We review your setup first and agree the price before any work starts, and agreements are month to month with 30 days notice.

Ready to find the gaps in your cyber security?

Start with a review of your accounts, email, devices and backups. We will show you what to fix first and agree the price before any work starts, with no lock-in contract.

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