Microsoft partner for small and medium businesses
Microsoft 365 Setup, Migration and Support for Sydney Businesses
Email, Teams and files set up properly, kept secure and looked after
Digitek IT is a Microsoft partner that sets up, moves and supports Microsoft 365 for small and medium businesses. We get your email, Teams, OneDrive and SharePoint working the way your team works, secure every account and look after it from there.
Already on Microsoft 365 but only using it for email? We help your team get more from the tools you already pay for.
Or call 02 4504 8643
What we look after
Set up, secured and supported.
- Business email and mailbox migration
- Teams, OneDrive and SharePoint
- Multi-factor authentication on every account
- SPF, DKIM and DMARC for your email
- Microsoft 365 backup
- New starters and leavers handled properly
Some of the businesses we work with
Microsoft 365
Microsoft 365 set up for the way your business works
Many small businesses set up Microsoft 365 in a hurry, one person at a time. Staff end up sharing logins, files sit in personal OneDrive folders or on USB sticks, and security settings such as multi-factor authentication are only switched on for some people.
It still works, but it is harder to manage, easier to break into and slow to change when someone joins or leaves.
Digitek sets Microsoft 365 up properly, with an account for every person, files where the whole team can find them and security that covers everyone.
A Microsoft 365 review is worth it if
- Staff share mailboxes or logins
- Files are spread across USB sticks and personal OneDrive folders
- Multi-factor authentication is not on for everyone
- You are still on Gmail, Google Workspace or an older email system
- Your emails keep landing in clients' spam folders
- People who have left may still have access
Microsoft 365 can do far more than email. Set up properly, it is where your team works, shares files and stays secure.
What We Do
Our Microsoft 365 services
Some businesses need a fresh setup, some need to move across from another system, and some need help with what they already have. These are the services we provide most.
Microsoft 365 setup
A new Microsoft 365 setup for your business, with an account and email address for every person and the right plan for how your team works.
Email and Microsoft 365 migration
We move your email, calendars and files across from Gmail, Google Workspace or an older email system, with the move planned and tested first.
Teams, OneDrive and SharePoint
Shared files and team chat set up in one place, organised by team or area of the business, with access given to the right people.
Account security
Multi-factor authentication on every account, admin access kept to the people who need it, and sign-in rules so only your business devices can open company data.
Email security and delivery
Filtering for phishing and malicious links, plus SPF, DKIM and DMARC set up so your emails reach your clients instead of their spam folder.
Microsoft 365 backup
Your email, OneDrive and SharePoint backed up separately from Microsoft, so deleted or encrypted data can be brought back.
Setup, Migration and Support
Where you are now decides where we start
Most businesses come to us at one of three points. Each one gets the same end result: Microsoft 365 that is organised, secure and looked after.
Starting fresh
You are new to Microsoft 365
- We help you choose the plan that suits your team
- Accounts, email and shared files set up from day one
- Security switched on before anyone starts using it
Moving across
You are on Gmail, Google Workspace or an older email system
- Email, calendars and contacts moved across
- The move planned and tested before the switch
- Staff told what to expect and helped on the day
Already on Microsoft 365
It works, but it has grown without a plan
- We review how it is set up today
- Shared logins replaced with individual accounts
- Files, permissions and security tidied up
Client Results
Microsoft 365 in practice
Manufacturing · Western Sydney
Kelso Building Trade Centre
Staff shared mailboxes and passed files around on USB sticks. We gave every person their own Microsoft 365 account, moved files and team chat into Teams, and set sign-in rules so company data only opens on the business’s own computers.
NDIS Provider · Western Sydney
Caring Supports
Staff signed in to laptops with local accounts and SharePoint had become hard to follow. We moved everyone to work accounts, set up Teams for each area of the business, and added email security and Microsoft 365 backup.
Why Digitek
Why businesses trust Digitek with Microsoft 365
Microsoft 365 is easy to sign up for and easy to get wrong. We set it up properly and stay with you after the setup is done.
A Microsoft partner on your side
We work with Microsoft 365 every day and help you choose, set up and manage the plan that suits your business.
Moves planned and tested
Email moves are planned and tested before the switch, so your team keeps its emails, calendars and contacts.
Help on the day it matters
Critical issues are answered within an hour during business hours, and we stay with it until your team is working again.
Price agreed up front, no lock-in
We agree the price before any work starts, and agreements are month to month with 30 days notice.
Our response times
Critical
1 hour
High
2 hours
Medium
4 hours
Low
8 hours
Business hours, Monday to Friday, 8:30am to 5pm.
How It Works
How we set up or move your Microsoft 365
01
We look at what you have
We check your email, accounts, files and security as they are today, and talk through how your team works.
02
You get a clear plan and price
You get a written plan for the setup or move, with the price agreed before any work starts.
03
We set it up or move you across
We do the work at a time that suits your business, then help your team find their way around.
04
We look after it from there
New starters, leavers, security updates and backups are handled as part of your ongoing support.
Where We Work
Microsoft 365 support across Sydney and Australia
Digitek IT is based in Western Sydney, with on-site support for businesses in Penrith, Parramatta, Norwest, the Hawkesbury and the surrounding suburbs.
Microsoft 365 setup, migration and support are mostly done remotely, so we also look after businesses in Melbourne, Newcastle and across Australia in the same way.
Our Reviews
What our clients say
Questions
Microsoft 365: common questions
Can you move our email to Microsoft 365 without losing anything?
Yes. We plan and test the move first, then bring your email, calendars and contacts across to Microsoft 365. Your team is told what to expect, and we help them on the day of the switch.
Can you move us from Gmail or Google Workspace?
Yes. Moving from Gmail, Google Workspace or an older email system is one of the most common jobs we do. We move your email, calendars and contacts, then set up Teams, OneDrive and SharePoint so your files have a proper home.
Which Microsoft 365 plan does our business need?
It depends on how your team works and which security features you need. We look at your business, explain the difference between the plans in plain English and recommend one, without putting you on a bigger plan than you need.
Is Digitek a Microsoft partner?
Yes. Digitek IT is a Microsoft partner and works with Microsoft 365 for small and medium businesses every day.
Does Microsoft back up our Microsoft 365 data?
Microsoft keeps the service running and holds deleted items for a limited time, but that is not a full backup of your business data. A separate Microsoft 365 backup lets you restore email and files after they have been deleted, overwritten or encrypted.
Why are our emails going to clients' spam folders?
Often it is because SPF, DKIM and DMARC are missing or set up incorrectly. These records tell other email systems that your emails really come from your business. We check them and set them up properly.
Can you support Microsoft 365 if we already have it?
Yes. We review how it is set up today, fix what needs fixing, and then look after it as part of your ongoing support, including new starters, leavers and security updates.
How much does Microsoft 365 support cost?
It depends on how many people you have and what needs to be done. We look at your setup first and agree the price before any work starts, and ongoing support is month to month with 30 days notice.
Ready to get Microsoft 365 working properly?
Tell us how your team uses email and files today. We will explain what we would change, agree the price before any work starts, and there is no lock-in contract.
Not sure how secure your setup is? Book an IT security review at no cost.
Or call 02 4504 8643